• 408-508-5989
  • hr@aviksoft.com

Services

Managed Services and Infrastructure Solutions

Business operations today directly and indirectly on the IT infrastructure and services in place. How effectively your businesses performs, depends how available and accessible the business processes and operations are to those who need to access them.

Whether it’s your clients or your own workforce, demands and dependency on the IT infrastructure and the related processes is ever increasing. While you concentrate on expanding your business, AVIKSOFT Managed Services takes care of your IT infrastructure’s health. Our Managed Services and Infrastructure group (MSI) group is handled by experts in network and IT infrastructure design, upgrade, development and troubleshooting. They deliver, manage & safeguard your IT infrastructure by keeping it healthy and available 24*7.

HOW?

  • The MSIS- Support Services efficiently manage your IT infrastructure remotely. This gives you time and scope to direct your attention to important responsibilities.
  • We offer a comprehensive suite of the most current services that support global consistency and enhanced system availability enabling companies to keep their IT infrastructure and core business-critical applications running 24x7.
  • MSIS through Service Level Agreement (SLA) engagements include:
  • Customized design and consulting services for best practices in infrastructure management.
  • Project based services.
  • Customized services for network and server management.
  • Email and Webserver Administration.
  • Backup Management.
  • Security and Identity Management.
  • Asset Inventory.
  • Enterprise Software or Equipment Upgrades.
  • Equipment staging and installation as a result of a major move or expansion.
  • Product Support helpdesk solutions.
  • On-Site desktop support.
  • Help desk services.

AVIKSOFT MSI provides help to maintain your distributed computing environments by providing vital support for your networks, servers, databases, applications and workstations. We provide support services for physical and/or virtual server and workstation environments.